Your profile E-commerce

E-commerce is mostly about speed, large volumes, and deliveries to individuals or businesses. This process is regulated by local and European legislation, which can change at any moment.

Efficient and compliant solutions

You need a customs partner who knows all the ins and outs of European customs legislation and who can flexibly provide expertise, solutions, and support for your international e-commerce sales. We combine our specialized, up-to-date knowledge with our extensive experience to offer your e-commerce business flexible, efficient, and compliant solutions. We help businesses on a daily basis by taking care of their customs declarations, VAT returns, and excise duty returns. Our clients include businesses that deliver directly to private end consumers, distributors, and other companies from stock in their own warehouse, from an external warehouse partner, or a combination of both.

Automated solutions

For non-European online stores based outside the EU which sell and deliver directly to private end consumers, we have developed a ready-to-use, fully automated solution together with our partner GO EU Commerce. The pre-tariffed product catalogue is fully compliant and included in the GO EU platform. As a result, the private end consumer in Europe immediately pays the actual import duties, VAT, and shipping costs during the checkout process in the online store. If you are interested in finding out how this all-inclusive solution can help your business, please take a look at this website.

Software application

We have developed a special software application for European online stores that sell alcoholic or non-alcoholic beverages to private end consumers within the EU. This automated application ensures that the payment of excise duties and consumption tax is made in the Member State of consumption. Go to the excise duties service section for further information about our software application.

Customized solutions

For sales to business recipients such as your distributors, we can help you with a customized solution in consultation with your logistics department or external warehouse partner. This can be combined with our solutions for fiscal representation if required. Contact us for an initial consultation and assessment, without obligation, with one of our experts.


If you deliver goods from the EU to consumers in the UK or from the UK to EU consumers, then you will have to draw up a customs declaration for the packages that you ship after Brexit. Manual processing is not an option in this case, as the costs per package can quickly amount to €15. This method is also sure to lead to delays. To make things as easy as possible, SGS Maco has developed a fully automated Brexit solution which ensures that you comply with all customs obligations for your e-commerce shipments while keeping costs and workload to a minimum and avoiding any delays.

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Managing Director

Thomas Munsters